In situations where it hasn’t been possible to resolve a problem or concern informally, or where an employee isn’t satisfied with the response, a formal grievance can be raised in an attempt to resolve the situation.
Hearing a grievance could be your last attempt to resolve a concern before the tribunal process starts so it’s important to ensure you manage grievances effectively. The coronavirus pandemic has given rise to an increased number of employment tribunal claims. Not only can the costs for tribunal hearings quickly escalate, they can also be extremely time-consuming, and you run the risk of damaging your company’s reputation.
Watch this HR essentials webinar where our expert will take you through the fundamentals of handling grievances and some of the common mistakes employers make.